Company:

Q. Why should I choose Holle?
A. For 88 Years, Holle has been using only 100% sustainable ingredients to create the cleanest baby food on Earth. 
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Q. Does Holle offer NET terms?
A. We ask that you fill out the wholesale application, if approved for credit you may be given standard 30 day net terms.
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Products:
Q. Where are Holle products made?
A. Europe; Austria, Italy, Germany, Spain
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Q. Do you provide samples?
A. Yes, please ask your account rep for samples and product information.
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Q. Are Holle products responsibly produced?
A. Yes,Our raw materials undergo stringent controls and are analyzed in accredited laboratories. A comprehensive test plan exist for every single product. 

Holle production is assessed by Lloyd's Register Quality Assurance and complies with the following standard: Food Safety System Certification (FSSC) 22000 (Version 4.1)Food Safety Systems Certification Scheme including: ISO 22000:2005, ISO/TS 22002-1:2009 As well as the requirements of FSSC 22000 Food Chain (Sub) Category: E
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Pricing:

Q. What is my wholesale price?
A. We offer attractive wholesale pricing in order for you to maximize your profitability and savings.
Note: You will receive pricing details when you apply for your wholesale account.
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Q. Does Holle consign products?
A. No, we sell directly to our retail partners and distributors.
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Q. Does Holle do multi-level marketing?
A. No, we sell directly to our wholesale partners and customers.
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Q. Does Holle work with wholesale distributors?
A. Yes, we work with 3rd party distributors like UNFI & KeHe.
Note: Please specify if you are a distributor or retailer doing direct store distribution when you apply for your wholesale account.
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Q. Does Holle allow 3rd party Amazon sellers?
A. No.
Note: We are brand registered and brand gated on amazon.
anyone found to be selling Holle authentic product on Amazon is subject to legal action.
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Q. Does Holle have a M.A.P agreement
A. Yes, you will be asked to sign the standard M.A.P agreement after you apply for your wholesale account.
Note: We support our business customers by upholding M.A.P pricing on all of our online channels. 
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Q. Does Holle have a sales agreement?
A. Yes, you will be asked to sign the standard sales agreement after you apply for your wholesale account.
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Inventory:

Q. Can I check inventory stock levels before placing my order?
A. Yes, items will display in-stock levels on this website.
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Q. I am a high volume distributor, what is my lead time?
A. 10 business days.
Note: If you need truckload orders of 28 pallets and above please speak with your Holle wholesale representative. 
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Ordering:

Q. How do I order?
A. When your wholesale application is approved, you will be given access via email to your personal online wholesale account on this website where you can place your orders & track shipments.
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Q. What is the minimum order?
A. We sell in cases of 6 cans and boxes of 12 Pouches
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Q. Where can I log-in?
A. Click Here
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Q. Do I have to use the online ordering system?
A. We prefer you use the online ordering system, however, you can email us Purchase Orders if you prefer. admin@holleusa.com
Note: 96% of our customers use and prefer the online ordering system.
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Q. Do you support drop-shipping?
A. Yes, If you select "Interested in drop-shipping" on the application we will send you special instructions and pricing. 
HOW IT WORKS
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Q. What forms of payment are accepted?
A. All major credit cards, Amazon Pay, PayPal, PayPal-Credit, Wire-Transfer, ACH, Paper Checks.
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Shipping:

Q. Is shipping free?
A. Yes with your minimum order of $500 or more
Note: If you provide your own shipping account information, we will waive shipping charges.
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Q. Do you ship Internationally?
A. No, We only service the United States
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Q. How long does it take to get my order?
A. Shipping times vary depending on where you are, on average your order will arrive within 5 days or less. Orders leave our facilities in 24-48 business hours after we receive them
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Returns:

Q. What is your return policy?
A. If the product is defective in any way we will replace it free of charge.
Note: we do not buy back unsold products.
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Support:

Q. Customer support?
A. Please email: Admin@holleusa.com
Emergency call or text  AJ - (805) 242-3523
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Advertising:

Q. Does Holle advertise?
A. Yes, through PPC, print media, social media, promotions, & events.
Please contact marketing: Janice@holleusa.com
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Q. Will I be featured on the Holle Store Locator?
A. Yes, we will add your store(s) to our locations map. 
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Q. Does Holle cross promote?
A. Yes, if you provide your company social media on your wholesale application we will be happy to mention you on our social feeds and business blog.